Thank you for visiting BitcoinIRA. Your privacy is important to us. Please read this Privacy Policy (“Policy”) to understand how we collect, use, and protect your personal information. It outlines what personal information we collect, how we protect it, and your options regarding its use and storage.

By accessing BitcoinIRA.com or related services (collectively, our “Site”), or by communicating with us via email, you agree to the practices described in this Policy.

This Policy applies solely to information collected through our Site and does not cover content or privacy practices on any third-party websites, including those linked to or from our Site. We encourage you to review the privacy policies of other websites you visit.

Please review this Policy carefully. If you do not agree with our policies and practices, do  not use our Site following any updates will indicate your acceptance of those changes We recommend checking this Policy periodically for the latest information on our privacy practices.

1. PERSONAL INFORMATION COLLECTION AND USE

We collect limited personal information from you on this Site to provide a more efficient, meaningful, and customized experience. Your personal information may be used for the following purposes:

• Create an Account: To create an account with BitcoinIRA, you will be prompted to provide us certain personal information including: your name, mailing address, telephone number, birth date, Social Security Number, email address, and other financial account information.
• Contact Forms: If you would like to be contacted by one of our BitcoinIRA Specialists, you may complete and submit an online contact form. This form requests personal information such as your name, address, telephone number, and email address. We may use this information to contact you regarding the BitcoinIRA platform and how it can help connect you to your investments.
• Email Address: Our Site provides several opportunities for you to enter your email address. This may be used for purposes such as registering for access to certain information, a platform account, signing up for email newsletters, and receiving special offers.
• Identity Verification: To protect you and comply with legal and regulatory obligations, we may periodically request that you verify your identity using biometric authentication methods, such as facial recognition technology. Biometric verification may be requested when you perform certain actions within the platform, including but not limited to account access, transaction authorization, changes to account information, or other activities that we determine may require additional identity verification.
• Referral Links and Partners: If you choose to access third-party services through a referral link available on our platform, we may share limited contact information with the partner associated with that referral. This information may include your name, email address, and phone number. We share this information to facilitate the referral, allow the partner to identify the source of the referral, and enable the partner to contact you regarding the services in which you requested or expressed interest.         

2. INFORMATION USE AND DISCLOSURE

We are committed to safeguarding your personal information and ensuring it is used appropriately. Our practices are designed to support efficient communication, protect your privacy, and handle your data responsibly. Your trust is important to us, and we outline here how we collect, use, and disclose information to ensure transparency. As a user, your role in maintaining the security of your personal details is equally vital, and we encourage you to stay informed about these practices.

·      Communications with You: We use your personal information to communicate with you about the Site, your orders, requests for information, and any deliveries. When you submit a form on our Site, we may send you a confirmation email.

·      Internal Use:  When you access the BitcoinIRA website, we may collect location information such as your IP address and geolocation. This location data does not identify individual users but is used in aggregate with other location information to support internal business analytics and optimize customer service.

·      External Use:  We do not sell, rent, trade, license or otherwise disclose your personal or financial information to third parties, except in the following cases:

– We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. Only with your authorization do we disclose information to certain service providers, to enable them to perform services on the platform.

– We may disclose personal information in response to requests from regulatory authorities and law enforcement officials conducting investigations; subpoenas; a court order; or if we are otherwise required to disclose such information by law.

– We may, with your consent, share your name and contact information with selected marketing or referral partners so that they may contact you regarding products or services that may be of interest to you. These partners are separate legal entities and operate under their own privacy policies.

– We may disclose personal information to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Site users is among the assets transferred.

– We also will release personal information where disclosure is necessary to protect our legal rights, enforce our Terms of Use or other agreements, or to protect ourselves or others.    

3. Use of Artificial Intelligence and Automated Technologies

We may use artificial intelligence (“AI”), machine learning, or other automated technologies to help operate, secure, and improve our services. These technologies assist us in processing information more efficiently, detecting fraud, and supporting operational decision-making.

AI or automated systems may be used for purposes including:

• Identity verification and authentication
• Fraud detection, risk monitoring, and security protection
• Transaction monitoring and financial crimes prevention
• Customer support tools and service optimization
• Improving the performance, reliability, and security of our services 

These systems may analyze information you provide us, information generated through your use of our services, and information obtained from third-party service providers involved in identity verification, compliance, or fraud prevention.

Information processed through AI-enabled systems is subject to the same privacy and security protections described elsewhere in this Policy.

4. SECURITY

We have implemented measures designed to protect  your personal information from accidental loss, unauthorized access, misuse, alteration and disclosure. The safety and security of your information also depends on you. If we have provided  you (or if you have chosen) with a password for access to certain parts of the Site, you are responsible for keeping this password confidential. We request that you do  share your password with anyone.

While we employ commercially reasonably,  industry-standard methods to protect your personal information, please be aware that transmitting information over the internet is not completely secure. We cannot guarantee the security of your personal information transmitted to our Site, and any transmission is at your own risk. We are not responsible for any circumvention of  privacy settings or security measures contained on the Site.

5. THIRD-PARTY SERVICE PROVIDERS

To enhance your experience on the BitcoinIRA platform, we work with select third-pary service providers. These providers may only use your personal information to perform specific tasks and services  that have  been duly authorized by BitcoinIRA and permitted by you through your use  of our Site. By accessing and using this Website, you acknowledge  and agree to  the  terms, conditions, and privacy policies of these third-party providers as described or incorporated by reference below.

·      Balto AI: BitcoinIRA uses  Balto AI for  real-time call analysis and feedback to improve  quality assurance, training, and customer support. All data processed by Balto AI is securely encrypted and  accessible only to authorized personnel.

·      Plaid, Inc.: If applicable, BitcoinIRA clients may use Plaid, Inc. (“Plaid”) to connect their IRA account with their bank account through the BitcoinIRA platform.   When using Plaid, BitcoinIRA will share your bank account information to verify  account details and confirm   balances for transaction approvals. Plaid  operates under its  own Privacy Policy, available at https://plaid.com/legal/#end-user-privacy-policy. 

·      Google Analytics: BitcoinIRA uses Google Analytics, a web analytics service provided by Google, Inc. (“Google®”). Google Analytics tracks visitor sessions and understand how users interact with our Site. This data helps us improve our website and mobile app experience and may also be used for marketing purposes. Google Analytics does not collect personal identification information such as names, telephone numbers, email addresses, mailing addresses, Social Security Numbers, or other sensitive data. .

·      Firebase: We use Firebase Crashlytics to  collect  technical and behavioral data related to app crashes and errors.  This data helps us  analyze and resolve issues within the Application.   Firebase Crashlytics does not collect  personal identification information, such as, names, telephone numbers, email addresses, mailing addresses, Social Security Numbers, or other sensitive data .

·      Other Third-Party Service Providers: From time to time, BitcoinIRA may  contract with other third-party providers to support various business operations. . These providers may only use your information as necessary to perform  specific  tasks, and they are prohibited from selling your  information. These service providers may include third-parties that perform transaction and payment processing, transaction monitoring, data analytics, identity verification, data storage, etc.

6. OFFLINE COLLECTION

This Policy applies only to  personal information collected  through the Site. When you  communicate with BitcoinIRA offline, we will request personal information necessary to fulfill your requests, such as  placing   an order, sending the  Free BitcoinIRA Guide,  answering  questions,  creating a BitcoinIRA client account, or responding to  inquiries. BitcoinIRA  treats offline collection, use, and disclosure of personal information consistently with our online privacy practices outlined in this Policy.

7. CHILDREN UNDER THE AGE OF 18

Our Site is not intended for children under 18 years of age and no one under 18 may provide any personal information to or on the Site. We do not knowingly collect personal information from children under 18. If you are under 18, please do not provide use this Site, register on the Site, engage in investment activity, or provide any information about yourself, including your: name, mailing address, telephone number, e-mail address or any screen name or username.

If we become aware that we have collected or received personal information from a child under 18 without verified   parental consent, we will delete that information. If you believe we may have any information from or about a child under 18, please contact us at [email protected].

8. MARKETING COMMUNICATIONS AND OPT OUT POLICY

We prioritize compliant communication with our clients across all channels, including SMS, email, and phone calls. Our commitment is to provide valuable information, promotions, and updates while respecting your preferences and privacy. We adhere to all relevant regulations and guidelines, including those set forth by the Federal Trade Commission (FTC), ensuring transparency and honesty in our marketing materials including texts sent using an auto-dialer.

We only contact individuals who have explicitly opted in to receive marketing communications via SMS, email, or phone calls, this service is only available for customers within the United States and standard message and data rates may apply as imposed by your phone carrier.

You have the right to opt out at any time. To opt out, simply reply STOP to any SMS message, select “Manage Preferences” at the bottom of the email to remove yourself from our email list, or inform the caller that you wish to be removed from our call list. Upon your request, we will update your personal information as needed and cease sending email and text messages. Customers with an active BitcoinIRA account may still receive transactional or account-related emails as part of our service. These communications are essential and cannot be opted out of, as they pertain to the management and security of your account.

Your agreement to receive marketing communications is voluntary and not a condition of any purchase or service offered by us. Opting out of marketing communications will not affect your access to our products or services. We respect your choice to opt out and ensure that it does not impact your ability to access our products or services. This service is available only for customers within the United States.

For additional information, contact customer support at 866-317-7309 or email us directly at [email protected].

9. HOW TO DELETE YOUR ACCOUNT AND ANY ASSOCIATED DATA

We respect your right to privacy and understand that you may wish to delete your account and associated data. To request deletion, please  email us at  [email protected]. Upon confirmation of your request, all personal data associated with your account— including your profile information, activity logs, and preferences— will be permanently deleted from our servers.

• What Happens When You Delete Your Account: If you choose to delete your account, all personal data associated with it, including your profile information, activity logs, and preferences, will be permanently deleted from our servers. Once this process is complete, your data cannot be recovered.
• Bank Secrecy Act Compliance: In compliance with the Bank Secrecy Act and other applicable financial regulations, we are required to retain certain transaction records and related data. This includes information necessary for anti-money laundering and other financial monitoring activities. Even if your account is deleted, this data will be securely stored and accessible only to authorized personnel for compliance purposes.
• Contact Us: If you have any questions or need assistance with deleting your account and data, please contact our support team at [email protected]. Our team is here to help address any concerns you may have. 

10. YOUR CALIFORNIA PRIVACY RIGHTS

Under California Civil Code Section 1798.83, customers of BitcoinIRA.com who are California residents may request a notice describing what information is being collected, opt out of information being collected, and/or request that the information be deleted.  

To make such a request, please write us at:

BitcoinIRA

7336 W. Post Road, Suite 111

Las Vegas, NV 89113

11. UPDATES TO THIS POLICY

We reserve the right to modify  or update this Policy as needed. When  change are made,  we will post the revised Policy on the Site to keep you informed about the information we collect, use and disclose. We encourage you to review this Policy periodically to stay up-to-date If you have any questions about the Policy, please contact us at [email protected].

12. QUESTIONS OR COMMENTS

BIRA welcomes questions and comments regarding this Policy. For inquiries, please contact us at:

7336 W. Post Road, Suite 111

Las Vegas, NV 89113

877-936-7175

[email protected]